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This offer will give you the opportunity to discuss your current system and the areas where improvements can be made.
Often systems have been in place for some time, have not been maintained correctly and have fallen behind current technologies.
Knowing the answers to the following questions, before your
appointment will allow for a much more productive use of our time
together.
Don't forget to discuss with your staff any issues they are facing
with regard to your current IT systems.
Please click on the questionaire link at the bottom of this page and fill in the form.
Do you have a reliable computer system?
A computer system that doesn’t run smoothly causes frustration
for the users and can result in data corruption, lost time and
therefore lost money. The importance of reliability should always be
considered ahead of any requirements for performance, functionality
or cost.
Do you have a disaster recovery plan?
Regular backups are only a small part of a disaster recovery
plan. Have you ever tried to restore data from your backups to make
sure your system is working? The worst time to discover that your
backups haven’t been working is after a system failure. Do you keep
a copy of your data off-site in case of fire or theft?
Do you have a reliable and up to date anti-virus
solution?
It is essential to ensure that the antivirus program and
definition files are up to date (and continuously monitoring file
activity and emails) to provide the maximum protection possible
against viruses. These updates should be performed on an hourly
basis, 24/7.
Is Windows keep up to date with security patches
and software updates?
Microsoft release critical updates in response to newly
discovered (typically security based) flaws in the Windows Operating
System (and Office software). These updates should occur
automatically on a daily basis. Installing these updates ensures
maximum protection against known vulnerabilities.
Are you protected from spam emails?
Quality anti-spam software can massively reduce the amount of
spam your company will have to deal with. Surprisingly most
companies receive a large amount of spam because their own web site
advertises the company email addresses in plain text. A simple
change to your web site will prevent spam-bots from extracting your
companies email addresses and making them available to spammers.
Do you have protection from malware?
Many websites are designed to infect your computer with malware.
The most dangerous risk of this type of infection is the ability for
someone unauthorised to access your computer. Your keystrokes may
also be recorded and sent to a remote party, this can make access to
your internet bank account a breeze.
Can you access your email from anywhere in the
world?
With more businesses depending on email communications it is
often important to be able to stay in touch at any time of the day.
It doesn’t matter whether you are in the next street or interstate
or overseas, you can communicate just as you would from your office.
Can you access your data from anywhere in the
world?
Imagine you are on a site visit and forgot to copy a needed
document to your laptop, the office is unattended and your sale
depends on it. Remote access to your office desktop computer and
your data can be yours via the internet 24/7.
Are you having regular maintenance performed on
your system?
Most updates, scans, backups and other regular functions can be
scheduled to occur automatically. However, many businesses have only
discovered that their automatic systems were not functioning when a
problem has occurred that would have been avoided if these processes
had been working. Regular testing to ensure these processes were
fully operational would in many cases have saved an enormous amount
of time and money.
Are you computers performing as fast as they can?
Incorrect BIOS settings, not enough ram, defragmented hard disks
and large numbers of temporary files are just some of the things
that can cause your computer to perform less than optimally.
Checking and correcting these issues can result in a significant
performance increase.
Is your firewall secure?
A firewall prevents outside parties from connecting to secured
ports on your computer system. Sometimes ports are required to be
open, if for example you are hosting your own email or web-site. All
ports should initially be closed and only required ports should then
be opened.
Are your staff prevented from wasting time
browsing the web?
Access to web sites can be controlled and/or monitored to ensure
that staff use the internet in accordance with company policy. Sites
such as My Space and Facebook can be blocked entirely or allowed
only during lunch hours. Chat programs such as MSN Messenger can be
restricted in the same manner. Have you considered that 20 staff
being paid $25/hr wasting one hour each per week costs your business
$26,000 a year in lost productivity?
Do you have access to other user’s emails and
other Outlook data?
A large amount of daily business is now conducted using email.
Email boxes, task lists and calendars can be shared amongst users
allowing an authorised person to read and send emails on behalf of
another user. Appointments can be created for a manager by his or
her assistant.
Please feel free to ask other questions in
relation to your specific business.
The list above is a guide only and does not include all aspects of
any IT system.
